Customization and programming tricks by Ronny Van der Snickt

DataValue Undefined in internet explorer 10

Using MS CRM 2011(rollup 12) I found out that does not work anymore in IE 10. After setting compatibility mode for the site the DataValue property worked again. Keep this in mind if you haven’t upgraded your javascript code to use the new api and you want to use IE 10.


Oguz Kaan Akyalçın pointed out the HTC option, apparently turning it off and on again and then close IE 10 does the trick as well.

CRM Fix for HTC


Comment from Oguz Kaan Akyalçın
Time: April 10, 2013, 7:19 am

If “” does not work in your javascripts code after RU12, you are able to re-enable the HTC behaviors which will maintain support for these functions.

1. Open dynamics Crm
2. Click Settings
3. Open Administration in left pane
4. Click customization tab
5. And enable “Include HTC support in Microsoft Dynamics Crm forms”

If it already enable, you can try “disable” and than re-enable.


Comment from admin
Time: April 10, 2013, 8:56 am

I tried it with htc on and htc off (and with load pages in recent version… on or off) but still had undefined when not in compatibility mode.

I tried it today and apparently I had to close IE before retrying. Thnx

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